Overage Policy
Point to Point Broadband internet packages include a certain amount of gigabit (Gb) usage per month. To avoid any overage charges, customers are encouraged to track their data usage. This information is available in the customer portal. In the portal you can see detailed information displayed on graphs regarding your data usage.
If you do not have the login information to your portal, Contact Us and we will send it to you.
Data that is used over the packages monthly limit will be billed at $3.00 per Gb.
Support
- Business Support
- Residential Support
- Complaint Procedure
- Customer Portal
- Overage Policy
- Speed Test
- Basic Installation Policy
Need Technical Support?
If you need technical support, please contact our support department by e-mail at or contact us by phone at 705-730-1360 (local) or 1-888-730-1360 (toll-free).
If you have a non-technical support related inquiry please fill out our Contact Form.
Technical Support
If you need technical support, please contact our support department with our Online form or contact us by phone at 705-730-1360 (local) or 1-888-730-1360 (toll-free).